Terms of Service

Effective date: September 24, 2026

Overview

This website is operated by The LIVE LED Group LLC. Throughout the site, the terms “we,” “us,” and “our” refer to The LIVE LED Group LLC. We offer this website, including all information, tools, and services available through it, to you subject to your acceptance of these Terms of Service.

By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced here. If you do not agree, please do not use our website or services.

1. Eligibility and use of the website

You must be the age of majority where you live to place an order. If you are under the age of majority, you may use the website only with the involvement and consent of a parent or legal guardian.

You agree to use this website only for lawful purposes. You must not use it to violate any law, infringe another person’s rights, transmit harmful code, interfere with the site’s operation, or attempt to gain unauthorized access to our systems or another person’s information.

We may restrict or suspend access to the website if we reasonably believe someone has violated these Terms or is using the site in a way that could harm our business, customers, or website.

2. Products and availability

We make reasonable efforts to display our products, descriptions, colors, and images accurately. Product colors may appear differently depending on your device or screen settings. Product details, materials, sizing, and care information are provided on the relevant product page.

Products and availability may change without notice. We may limit the quantity of a product available to any person, household, or order. If a product becomes unavailable after you place an order, we will contact you about the next steps, including a refund when appropriate.

3. Orders and payment

When you submit an order, you are making an offer to purchase the products in your cart. We may accept or decline an order. An order is accepted when we send an order confirmation, subject to payment authorization and availability.

Please review your order and shipping details before submitting it. If you notice an error, contact us promptly at support@TheLIVELEDGroup.com. We cannot guarantee that we can change or cancel an order once it has entered processing or fulfillment.

Prices are shown in the currency indicated at checkout and may change before an order is placed. The price charged for an order is the price displayed at checkout when the order is submitted. Applicable taxes and shipping charges will be displayed at checkout.

You agree to provide current, complete, and accurate billing, payment, and contact information for all purchases. Payment processing may be handled by third-party payment providers, whose terms and privacy practices also apply to their services.

4. Shipping and delivery

Shipping options, charges, and estimated delivery information are presented during checkout or in our Shipping Policy. Delivery estimates are not guarantees. Delays may occur because of carriers, weather, customs, fulfillment issues, or other circumstances outside our reasonable control.

If we learn that an order cannot ship within the time represented, we will provide any notices and options required by applicable law. Nothing in these Terms limits your rights under applicable shipping or consumer-protection laws.

Please make sure your shipping address is correct before placing an order. Contact us promptly if you discover an error. We are not responsible for delays or delivery issues caused by an incorrect address provided at checkout, subject to rights that may apply under law.

5. Returns and refunds

Our Return and Refund Policy explains return eligibility, the return process, refund timing, and who pays return shipping. That policy is incorporated into these Terms.

Please review the current policy before making a purchase. If these Terms and the Return and Refund Policy conflict about a return, the Return and Refund Policy controls for that return, except where applicable law requires otherwise.

6. Intellectual property

The website and its content, including LIVE LED™ names and marks, logos, designs, text, graphics, photographs, videos, and other materials, are owned by or licensed to The LIVE LED Group LLC and are protected by intellectual-property laws.

You may view and use the website for personal, noncommercial shopping. You may not copy, reproduce, modify, distribute, publish, sell, or create derivative works from website content without our prior written permission, except where applicable law permits.

7. Third-party services and links

Our website may use or link to third-party services, platforms, or websites. We do not control third-party services and are not responsible for their content, availability, policies, or practices. Your use of those services is subject to their terms and policies.

Shopify provides the ecommerce platform that allows us to offer products and services through this website. Your purchase is made from The LIVE LED Group LLC.

8. Reviews and other submissions

If you submit a review, comment, photograph, suggestion, or other content to us, you confirm that you have the rights needed to share it and that it does not violate another person’s rights or any law.

You grant The LIVE LED Group LLC a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and share that content for operating, promoting, and improving our business, subject to applicable law. We may remove content that we believe is unlawful, abusive, misleading, or otherwise inappropriate.

Do not submit confidential, sensitive, or private information through public review or comment features.

9. Errors and corrections

Website content may occasionally contain typographical errors, inaccuracies, or omissions, including information about product details, pricing, promotions, shipping charges, or availability. We may correct errors and update information when discovered.

If an error affects an order you placed, we will contact you and explain the available options, consistent with applicable law.

10. Disclaimer

To the extent permitted by law, the website and its content are provided “as is” and “as available.” We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in this section excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited.

11. Limitation of liability

To the extent permitted by law, The LIVE LED Group LLC and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

To the extent permitted by law, our total liability for a claim relating to an order will not exceed the amount you paid for the product or service giving rise to that claim.

This section does not limit liability that cannot be limited under applicable law.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The LIVE LED Group LLC and its owners, employees, service providers, and affiliates from third-party claims and reasonable costs arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

13. Privacy

Our Privacy Policy describes how we collect, use, and share personal information. By using the website, you acknowledge that you have had the opportunity to review that policy.

14. Governing law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law rules, except where consumer-protection laws in your place of residence apply and cannot be waived.

15. Changes to these Terms

We may update these Terms from time to time by posting a revised version on this page. The effective date at the top indicates when the current version took effect. Your continued use of the website after revised Terms are posted means you accept the updated Terms, to the extent permitted by law.

16. Contact information

Questions about these Terms may be sent to:

The LIVE LED Group LLC
c/o Cheri S. Bailey
8735 Dunwoody Place #5376
Atlanta, GA 30350
Phone: 404-927-8887
Email: support@TheLIVELEDGroup.com